Marketing Manager – Customer Experience (m/w/d – 80-100%)

Direktmarketing, Kaufmännisch, Kommunikation, Marketing, Redaktion
22. Februar 2025
Festanstellung
Jetzt bewerben

Job Description

Founded in 1998, SWISSPACER is part of the Saint-Gobain Group. The company has grown fast globally and is already a leader in many markets.

Our Marketing Department puts our global customers in the center of activities and develops experiences that make a difference. Our mission is to provide added value for our customers, continuing the inspiring success story of Swisspacer.

Wen suchen wir?

For our site in Lengwil (Switzerland) we are looking for a

Marketing Manager – Customer Experience (m/w/d – 80-100%)

This position covers a broad scope dealing with the customer experience on all physical and digital touchpoints:

Event Management:

  • Responsible for customer and sales centric local fairs and events in close collaboration with the local Sales Team
  • Organisation and implementation of global key trade fairs, from conceptual design and new ways of presentation to its full organization, budget tracking and closing incl. de-briefing
  • Customer events with impact: organization of various events for dedicated customer targets providing them with added value

Sales & Product Marketing:

  • Lead Generation, Mailings & CRM support
  • Co-creation of Product Launch Campaigns with the Marketing Lead and Product Management
  • Bringing the Merchandise Strategy to new heights
  • Responsible for samples and product presentations (online, offline)
  • Support in the development of Co-Marketing concepts
  • Specific projects along with trends and company developments

Wer bringt uns voran?

We hire by attitude and look for a team player, that has the drive to passionately support our company by meaningful and memorable activities. The position requires a welcoming mindset to collaborate with stakeholders around the world (mainly Sales Team, Product Management, Marketing Team) and at the same time valuing the Headquarters presence on Lake Constance.

Functional Skills:

  • Education in Marketing / Communications and work experience in an international environment, preferably B2B, of minimum 5 years
  • Experience in designing customer journeys and implementing the learning through appropriate touchpoints and strategies
  • High Proficiency in English & German is a must, any other language a plus
  • Managing stakeholders, large-scale and small-scale projects independently within budget, time and quality requirements
  • Travelling maximum 15 %

Soft Skills:

  • Strong communication and listening skills to understand needs and being able to transform them into added-value customer experiences.
  • Creativity which smoothly adapts to the various projects and tasks
  • Collaboration and Teamwork: you love to work in our team, enjoy different perspectives and see yourself as sparring partner for the stakeholders you are collaborating with.
  • Strong focus on solutions with ability to achieve quick decisions moving forward in our fast-paced environment.

Saint Gobain

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