Job Description
- Assist in annual planning, monitoring, and evaluation of the ICT Section in terms of strategy implementation and resources (people, skills, financial).
- Manage and organize the ICT-internal meeting structure (regular meetings, teambuilding, etc.).
- Develop and implement a standardised onboarding process for new ICT staff.
Portfolio Management:
- Support ICT project portfolio planning and tracking
- Vendor & contract management: Manage external ICT service providers, ensuring contracts, renewals, and SLAs are adhered to.
- IT Cost Control & Optimisation: Analyse IT service expenses and recommend improvements for efficiency.
Communication and Stakeholder Management:
- Develop and implement a communication concept for the ICT Section towards the rest of the organisation.
- Manage internal and external communication for ICT-related projects, initiatives, and updates.
- Act as a focal point for the learning hub team regarding the development and roll-out of ICT-related trainings for all employees of Caritas Switzerland.
Process Development of the Section:
- Support the standardisation of process documentation and process optimisation in coordination with process owners.
- Take the lead in ICT innovation initiatives, including organising key events (information sessions, ideation workshops, etc.).
- Bachelor’s degree in Business Administration, IT Management or a related field.
- Minimum 2 years of experience in a similar role.
- Self-starter with strong organisational skills, capable of managing multiple tasks and maintaining an overview of ongoing developments.
- Excellent communication skills and ability to engage with diverse stakeholders
- Experience in agile project management (SAFe, Scrum, etc.) and agile organisational structures (holacracy, etc.); certification or proven experience is advantageous.
- Knowledge of IT Service Management (ITIL, ITSM) and vendor/contract management (SLAs, license management etc.).
- IT strategy and governance: understanding of IT governance (e.g. COBIT) a plus
- Interest and proficiency in using AI applications (e.g., Chat GPT, MS Copilot).
- Creative drive and initiative to actively shape and improve processes and projects.
- Proficiency in German; strong command of English; French is a plus.
Starting date: immediately or as agreed upon
Caritas offers attractive working conditions and an open working atmosphere in an international field of activities. For the active development and implementation of the digital transformation, we count on employees with a digital and agile mindset who are keen to participate in processes of change.
For further information please contact: Ms Sonja Leguizamon, Head of Business & Innovation / Deputy CIO, Telephone +41 41 419 22 42.
Thank you for your interest. We look forward to receiving your job application by 7th March 2025 latest through our web portal.
www.caritas.ch